A World-Class Net Promoter Score of 92
Our lifetime 92 Net Promoter Score (NPS) is based on more than 5,000 (and counting) client survey responses.
So, what’s a good NPS rating? According to Bain & Company, creator of the Net Promoter Score:
- Above 0 is good
- Above 20 is favorable
- Above 50 is excellent
- Above 80 is world class
RelativityOne Silver Partners
As a RelativityOne Silver Partner – one of only nine in the world – Avalon stands out against our competition for not only providing eDiscovery clients with best-in-breed technology, but also by delivering innovative solutions and the highest level of service to ensure complete customer satisfaction.
We are a SOC 2 Service Provider
Backed by a SOC 2 information security audit, Avalon is a verified third-party service provider that holds, stores, and processes private data in compliance with rigorous policies and procedures. We received this certification for our eDiscovery, secure print and mail, and cybersecurity services.
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Great Place To Work
While we’ve always thought that Avalon is great – we’re actually certified as a Great Place To Work®!
This prestigious, highly coveted award is based entirely on what our team members said about their experience working at Avalon. We’re honored that our team members are proud to say they work at Avalon and do us proud in turn by being the best in the industry.
Visit Avalon’s official Great Place To Work page, filled with fun photos, stats about Avalon, and more!
