Incident Response Retainer Program
Ensure your cyber readiness by enrolling in our incident response (IR) retainer program, which gives you access to our hyper-responsive cybersecurity team, right when you need them most. This flexible program is designed to fit your organization’s needs and delivers our highest priority tier of service.
Cybersecurity experts on call 24/7/365.
Within an hour of receiving your request, our team will be in touch with you to triage your security issue. Then, the tool deployment, data collection, and investigation process will begin immediately after the case has been triaged and signed off by counsel who will provide work product protections.
Avalon Cyber offers two IR retainer service options:
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Pre-Paid Hours – You may purchase a pre-paid block of incident response hours at a significantly discounted rate. If you do not engage Avalon's incident response services during the term of the retainer, you may choose to direct these funds to a proactive cybersecurity service, such as a vulnerability assessment, penetration test, or advisory/vCISO consulting engagement.
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Opt-In Retainer Program – With the purchase of a project-based service (e.g., vulnerability assessment, penetration test, advisory/vCISO consulting), you have the option to establish an incident response retainer service term with Avalon Cyber. There is no financial commitment or annual cost. The opt-in program provides discounted hourly rates, and charges for any incident response case will be billed on a time and material basis.
Benefits of our incident response retainer program:
- Low to no cost investment to have cybersecurity experts on call
- Pre-negotiated terms and conditions
- Hyper-responsiveness – your incident will always be our team’s highest priority
- Unused retainer dollars may be repurposed for other cybersecurity project services
- Assists with compliance obligations related to having a vendor in place to respond to cyber incidents
- Access to our data breach and risk management team who will address vulnerabilities before they become business-impacting problems
- Five-star support to ensure the incident response services we provide are pre-approved by your broker/underwriter
Let's get started.
Learn more about how our incident response retainer program works and how it can help your organization be prepared for cyber incidents. Contact our cybersecurity experts today.
What Our Clients Are Saying
“Very well-respected company. They really listen to your requirements and work closely with you to help you achieve success.”
IT Director
Manufacturing Company
“Avalon is a great resource for our firm. I appreciate how their team is always there for me. They always go above and beyond to provide the support we need. Thank you!”
eDiscovery & Practice Support Manager
Large Full-Service Defense Firm
“Avalon digs deep to assist with eDiscovery and protect the process.”
Owner/Founder
Civil Rights Law Practice
“Their assistance, involvement, knowledge, and responsiveness are critical to the eDiscovery/Relativity Department at our firm, and they are absolutely invaluable. Recommend very highly.”
Paralegal/eDiscovery Specialist
Boutique Litigation Law Firm
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